Privacy Policy

1. Information We Collect

We may collect business/contact information, MC/USDOT details, 26ft box truck information, carrier documents, load and operational information, payment/factoring coordination details, website form submissions, IP address, browser/device information, and other basic website security/usage data.

2. How We Use Information

We use information to provide requested dispatch and administrative services, identify freight opportunities, communicate with brokers/shippers, coordinate load details and documents, support billing/factoring workflows, respond to inquiries, and maintain website/security operations.

3. Sharing & Disclosure

26dispatch does not sell or rent carrier information for third-party marketing. Information may be shared as reasonably necessary with freight brokers/shippers, the carrier's designated factoring provider, service/technology providers, or legal/regulatory authorities when required.

4. Phone, Email & WhatsApp Communications

26dispatch may communicate by telephone, email, or WhatsApp regarding inquiries, requested services, onboarding, dispatch operations, documentation, and account matters. Website visitors may choose a preferred contact method when submitting an inquiry.

Contact information is used for requested business communications and service administration and is not sold or rented for third-party marketing.

5. Cookies & Website Technologies

The website may use cookies, local storage, analytics, anti-abuse technologies, and similar tools for functionality, security, performance, and general usage analysis.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards. No electronic system can be guaranteed completely secure.

7. Data Retention

Information is retained as reasonably necessary for services, business/accounting records, dispute resolution, agreements, legitimate business interests, and applicable obligations.

8. Your Rights & Choices

Depending on applicable law and circumstances, you may request access, correction, deletion where retention is not required, information about use/disclosure, or withdrawal of consent where applicable.

9. International Processing

26dispatch operates from Pakistan and serves U.S. carriers. Information may therefore be accessed, processed, stored, or transmitted across jurisdictions through our personnel and service providers, subject to applicable requirements.

10. Third-Party Services

Third-party hosting, communications, load-board, broker, payment, security, and other services may have their own privacy/security policies.

11. Children's Privacy

Our services are intended for adults and businesses involved in commercial transportation. We do not knowingly collect personal information from children under 13 through the website.

12. Changes to This Policy

We may update this Policy. The current version will be posted with a revised Last Updated date.